Gus’s Home Center
The sight of row upon row of useful tools, the smell of grease and hay bales, the beauty of freshly potted garden plants, the smiles of friendly cashiers and sales clerks with years of plumbing and carpentry skills behind them: This scene describes our town’s premiere hardware store—Gus’s Home Center.
Gus’s Home Center is an independently owned hardware store that is committed to bringing quality products at competitive prices to our community. It is being honored as this month’s Belton Alliance Business of the Month.
Established in 2004 by Ed Campbell, the business was started because the two long-time hardware stores–Mattison’s and Sullivan’s–had closed their doors after years of serving our community.
The business passed into the next generation’s hands when Trampus Campbell, Ed’s nephew, became Ed’s business partner in January of 2015 and then purchased the company outright in June of 2016.
Some of the services offered at the location are key cutting, propane fill and exchange, glass and plexiglass cutting, delivery on most items, outdoor power equipment repair including pickup and delivery, and a full line of premium paints from Best Look and Pratt & Lambert.
“Our biggest product lines would include plumbing and electrical and lawn and garden,” said Trampus Campbell, owner of Gus’s Home Center.
To meet the needs of every customer who walks through the doors, there is a staff of seven full-time and four part-time employees.
“Each employee has their own strengths,” stated Campbell. “Some of the younger ones are good with computers and can check out customers swiftly and can also help find items in our warehouse that may not be in our store. The more seasoned employees have a lot of life experiences that they bring to the table to help customers figure out what they need.”
All of the employees are eager to help when someone comes in the front door and sometimes they are accused of being too eager when multiple employees ask the same customer if they can help them.
“This may happen if our employees don’t know if someone else has already tried to help the customer, but we would rather be accused of trying too hard than not trying at all,” said Campbell.
To ensure that customers are handily served and products they need are stocked at the best prices, Gus’s Home Center became affiliated with Do It Best Hardware Stores. Do It Best is a hardware cooperative that is about 3800 members strong worldwide. They provide invaluable support with marketing, product assortments, store renovation and new store design, and much more.
“Do It Best has eight warehouses nationwide. The Lexington, SC, warehouse contains 67,000 different items that we have access to. Gus’s Home Center carries about 17,000 items, but our customers can access all 67,000 items through our website gus.doitbest.com. Products can be shipped directly to the store without paying any shipping charges,” added Campbell.
Expansion and relocation are part of the five-year plan for this business. Campbell and his wife Janet have purchased land closer to the city limits as the future site to build a new hardware store.
“We currently lease in the old Winn-Dixie building location. The current plan is to be in the new store when our lease expires in approximately four years.”
Open Monday through Friday from 7:30 am to 6:00 pm and Saturday from 8:00 am to 4:30 pm, the business is closed on Sunday so the employees can enjoy family time. Come visit them at their Anderson Street location when you need to complete your next project
“I would like to thank Belton and the surrounding areas for their patronage of our business. We could not continue to serve the community without each and every customer,” said Campbell.